ctc777's Privacy Policy — Your Information Is Completely Secure

Introduction

Ctc777 (hereinafter referred to as "we", "us", or "the Platform") takes your privacy seriously. This Privacy Policy explains how ctc777 collects, uses, stores, and protects your personal information.

This policy applies to all services and products offered by ctc777, including our website, mobile application, and customer support. We believe transparency is the foundation of trust, which is why all our data practices are clearly outlined in this policy.

Ctc777 has prepared this Privacy Policy with Bangladeshi users in mind. By registering on our platform, you agree to the terms outlined in this policy.

Data Collection

Ctc777 collects your information in several ways. Below is a detailed breakdown of the types of data we collect:

Information You Provide Directly

• At registration: full name, mobile number, date of birth, and email address.
• During KYC verification: copies of your National ID, passport, or driving license.
• During payment: your bKash/Nagad/Rocket number or bank account details.
• Via support tickets: any information you provide when submitting a complaint or inquiry.

Automatically Collected Information

• IP address and device information (operating system, browser type).
• Login time, session duration, and features used.
• Betting history and transaction records.
• Data collected through cookies and similar tracking technologies.

How We Use Your Information

Ctc777 uses the information collected for the following purposes:

You may unsubscribe from promotional emails or SMS at any time. However, essential service-related communications cannot be opted out of.

Data Retention

Here is how long ctc777 retains your data:

• Account Information: For the duration of active account and up to 5 years after closure, as required by law.
• Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
• KYC Documents: Only the necessary portions following verification, for a maximum of 5 years.
• Support Ticket: 2 years after resolution.
• Log Files: Automatically deleted after 90 days.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Data Sharing

Ctc777 never sells your data. However, information may be shared in the following limited circumstances:

• Payment Processors: Only the information necessary to process transactions with bKash, Nagad, Rocket, and bank partners.
• Law Enforcement: Information required to comply with valid court orders or government directives.
• Game Providers: Limited data required to ensure your gaming experience, such as your user ID.
• Security Partners: Organizations that assist in preventing fraud and cyberattacks.

Cookie Policy

Ctc777 uses three types of cookies:

• Essential Cookies: Required for the platform to function properly. Used to maintain login sessions and ensure security. Disabling these cookies will prevent you from using the platform.
• Functional Cookies: Helps remember your preferences (language, theme, etc.). Disabling these cookies means your preferences will need to be reset at the start of each new session.
• Analytics Cookies: Used to analyze website usage patterns and improve our services. No personally identifiable information is included.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit your access to full platform functionality.

Your Rights

Under ctc777's Privacy Policy, you have the following rights:

• Right to Access: You have the right to know what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may request that we stop using your information for specific purposes.
• Right to Data Portability: You may request a copy of your information in a machine-readable format.
• Right to Object: You may object to your data being used for marketing purposes.

To Exercise These Rights support@ctc777.ws. We will respond within 30 business days.

Children's Privacy

Ctc777 strictly prohibits registration by anyone under 18. We do not knowingly collect personal data from minors.

If we become aware that a minor has registered using false information, their account will be immediately suspended and all collected data will be deleted.

If you believe your child has registered on our platform, please contact us immediately.

Security Measures

Ctc777 uses industry-leading security measures to protect your information:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Firewall Protection: Our advanced firewall system blocks all unauthorized access attempts.
• Two-Factor Authentication (2FA): An additional layer of security during login.
• Regular Security Audits: Regular system audits conducted by third-party security experts.
• Restricted Access: Only authorized personnel may access data on a need-to-know basis.
• Data Backup: Regular encrypted backups are stored on secure servers.

Policy Updates

Ctc777 may update this Privacy Policy when necessary. In the event of changes:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, you will be notified via your registered email or SMS.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

We therefore recommend visiting this page regularly.

Contact

For any privacy-related questions or requests, please get in touch with us:

• Email: support@ctc777.ws
• Live Chat: Available on the platform 24/7
• Response Time: Usually within 2–6 hours

We're always here to protect your privacy. Our team is ready to assist you every step of the way.